OnDemand Users Group

Support Forums => Windows Client => Topic started by: wdssnyder on January 24, 2014, 07:16:17 PM

Title: Print issue v8.5.0.6
Post by: wdssnyder on January 24, 2014, 07:16:17 PM
Windows7 - thick client v8.5.0.6 - LAN local printer

1) OnDemand database stores documents in Social Security # order(ascending)
2) When user retrieves documents, they are displayed in OnDemand 'Document List' window in ascending order
3) When user does print function, they appear in Windows print queue in random order

Would anyone know why, when OnDemand hands off documents to printer - they lose document order,,,Thank You
Title: Re: Print issue v8.5.0.6
Post by: wdssnyder on January 30, 2014, 04:51:41 PM
Resolved, copier printer configuration issue.