Print Page - Long Retrieval Times for Large PDFs

Title: Long Retrieval Times for Large PDFs
Post by: rstockton on October 22, 2014, 06:58:07 PM

We have testing loading large (greater than 100) page PDF documents and are seeing retrieval times 20+ seconds. Does any one have any ideas on how to improve the times.

Pretty simple set up loaded as PDF and retrieved as PDF. I tested an 1148 page document and it took .004 seconds to query and 50.599 seconds to retrieve in QA.

Thanks,

Russell

Title: Re: Long Retrieval Times for Large PDFs
Post by: Justin Derrick on October 23, 2014, 12:45:34 PM

What are the sizes of those documents once they're retrieved? PDFs have a reputation for being large -- I know I've received single-page PDFs that were double-digit megabytes in size. The size may account for a lot of the transit time.

Are you retrieving it from the Thick Client, or through a web interface? Is the document in cache, or TSM?

Of course, for the reference of everyone who might watch this in the future, if you could provide your platform and version numbers, that would be greatly appreciated.

Thanks Russell.

Title: Re: Long Retrieval Times for Large PDFs
Post by: bruce.mchendry on October 23, 2014, 06:44:52 PM

Hi,
Not sure if this is helpful or not but we had an issue when building out CMOD / Datawatch in Dev. Big reports were taking a long time and one thing we did was to change ICN ODWEK from ver 9.0.0.2 up to 9.0.0.3 which contained a patch. It seemed to help. Cheers

Title: Re: Long Retrieval Times for Large PDFs
Post by: rstockton on October 23, 2014, 06:53:51 PM

We are CMOD (8.5.0.6), TSM (6.3), DB2 (9.7) and AIX (6.1).

The documents are 4MB, 39MB and 34MB and were retrieved using the Client.

Thanks

OnDemand Users Group

Support Forums => CMOD for Multiplatforms => Topic started by: rstockton on October 22, 2014, 06:58:07 PM