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Support Forums => CMOD for Multiplatforms => Topic started by: LWagner on March 19, 2015, 03:45:02 PM

Title: PDF Indexer failed in CMOD 8.5, ARS4918 Exception raised: 536936463
Post by: LWagner on March 19, 2015, 03:45:02 PM
PDF Indexer failed in CMOD 8.5, ARS4918 Exception raised: 536936463

CMOD Messages and Codes suggests an out of space condition for one of many subdirectories, but we have had this setup for three years, with 10 Gb free space.
Should I contact Adobe or IBM on the exception ?  We are in process of upgrading to CMOD 9.0 on AIX.

I can test this on our Dev box which is on CMOD 9.0
Title: Re: PDF Indexer failed in CMOD 8.5, ARS4918 Exception raised: 536936463
Post by: Alessandro Perucchi on March 19, 2015, 04:02:29 PM
Could this problem be related to this old bug: http://www-01.ibm.com/support/docview.wss?uid=swg21616417 (http://www-01.ibm.com/support/docview.wss?uid=swg21616417) ????
Title: Re: PDF Indexer failed in CMOD 8.5, ARS4918 Exception raised: 536936463
Post by: LWagner on March 19, 2015, 05:13:46 PM
We just tried the load again under CMOD 9.0.
It failed with the same message.

The PDF can open in Adobe Acrobat, has just under 2,500 pages. In size, it is about 150 Mb.

The full message is Exception raised: 536936463, Expected an array object.
So it appears the PDF is not formed properly, at least for indexing.   It is a customer summary bill, and prior iterations have loaded successfully with just under 1300 pages.
Now using Adobe Pro to Optimize the file, and try to load again, when that completes.
Looks to take about 45 minutes or more to process.