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Support Forums => CMOD for Multiplatforms => Topic started by: Jaydeep Mehta on January 12, 2017, 01:41:08 PM

Title: Not able to start TSM
Post by: Jaydeep Mehta on January 12, 2017, 01:41:08 PM
Hi All,


We have upgrade  TSM 7.1.3 to TSM 8.1 .
After successfully upgrade  we try to start TSM but getting below error.


~> /opt/tivoli/tsm/server/bin/dsmserv
ANR7800I DSMSERV generated at 20:43:06 on Nov 21 2016.

IBM Spectrum Protect for Linux/x86_64
Version 8, Release 1, Level 0.000

Licensed Materials - Property of IBM


ANR7801I Subsystem process ID is 15793.
ANR4979W Use of environment variable DSMSERV_DIR is no longer supported.
ANR0900I Processing options file /home/cmod/tsminst1/dsmserv.opt.
ANR0010W Unable to open message catalog for language en_US.UTF-8. The default language message catalog will be used.
ANR7814I Using instance directory /home/cmod/tsminst1.
ANR4726I The ICC support module has been loaded.
ANR0990I Server restart-recovery in progress.
ANR0172I rdbdb.c(2573): Error encountered performing action ActivateDatabase.
ANR0162W Supplemental database diagnostic information:  -1031:SQLSTATE 58031: The connection was unsuccessful, because of a system error.
:-1031 (SQL1031N
The database directory cannot be found on the indicated file system.  SQLSTATE=58031
).
ANR0171I dbiconn.c(1916): Error detected on 0:1, database in evaluation mode.
ANR0169E An unexpected error has occurred and the IBM Spectrum Protect server is stopping.
ANR0162W Supplemental database diagnostic information:  -1:58031:-1031 ([IBM][CLI Driver] SQL1031N  The database directory cannot be found on the indicated
file system.  SQLSTATE=58031
).

Transaction hash table contents (slots=256):
  *** no transactions found ***

Lock hash table contents (slots=3002):
Note: Enabling trace class TMTIMER will provide additional timing info on the following locks
  *** no locks found ***
Memory fault(coredump)

Please Suggest ..
Title: Re: Not able to start TSM
Post by: teeraw on January 17, 2017, 01:56:58 PM
Quote from: Jaydeep Mehta on January 12, 2017, 01:41:08 PM
Hi All,


We have upgrade  TSM 7.1.3 to TSM 8.1 .
After successfully upgrade  we try to start TSM but getting below error.


~> /opt/tivoli/tsm/server/bin/dsmserv
ANR7800I DSMSERV generated at 20:43:06 on Nov 21 2016.

IBM Spectrum Protect for Linux/x86_64
Version 8, Release 1, Level 0.000

Licensed Materials - Property of IBM


ANR7801I Subsystem process ID is 15793.
ANR4979W Use of environment variable DSMSERV_DIR is no longer supported.
ANR0900I Processing options file /home/cmod/tsminst1/dsmserv.opt.
ANR0010W Unable to open message catalog for language en_US.UTF-8. The default language message catalog will be used.
ANR7814I Using instance directory /home/cmod/tsminst1.
ANR4726I The ICC support module has been loaded.
ANR0990I Server restart-recovery in progress.
ANR0172I rdbdb.c(2573): Error encountered performing action ActivateDatabase.
ANR0162W Supplemental database diagnostic information:  -1031:SQLSTATE 58031: The connection was unsuccessful, because of a system error.
:-1031 (SQL1031N
The database directory cannot be found on the indicated file system.  SQLSTATE=58031
).
ANR0171I dbiconn.c(1916): Error detected on 0:1, database in evaluation mode.
ANR0169E An unexpected error has occurred and the IBM Spectrum Protect server is stopping.
ANR0162W Supplemental database diagnostic information:  -1:58031:-1031 ([IBM][CLI Driver] SQL1031N  The database directory cannot be found on the indicated
file system.  SQLSTATE=58031
).

Transaction hash table contents (slots=256):
  *** no transactions found ***

Lock hash table contents (slots=3002):
Note: Enabling trace class TMTIMER will provide additional timing info on the following locks
  *** no locks found ***
Memory fault(coredump)

Please Suggest ..

Please make sure that TSMDB has been cataloged.
You can switch to TSM instance owner (Ex. su - tsminst1)
Run command: db2 list db directory

Title: Re: Not able to start TSM
Post by: Jaydeep Mehta on January 27, 2017, 12:59:45 PM
Thanks ...
Title: Re: Not able to start TSM
Post by: Justin Derrick on January 27, 2017, 01:28:28 PM
Jaydeep...

Did you solve your issue?  If you did, we'd appreciate it if you'd tell us what the solution was, so that others who have the same issue in the future can get the benefit of your insight!  :)

-JD.