Hi All,
In one of our pre-go live systems that I am using to check out files before they are ready for production, encryption is all of a sudden failing. This is just one of our loading servers that we call ARSLOAD on.
2022-06-01 15:54:01.176976: ARS4308I Indexing completed
2022-06-01 15:54:01.177053: ARS4312I Loading started, --UNKNOWN-- bytes to process
2022-06-01 15:54:01.177553: ARS1420E Encryption failed. File=arsload.c, Line=6085
2022-06-01 15:54:01.177588: ARS4311E Loading failed
2022-06-01 15:54:01.180539: ARS4318E Processing failed for file >FILE.ARD<
2022-05-24 16:37:49.523903, File Loaded
2022-06-01 16:54:01.182788, File Failed
I am guessing that some type of certificate or something possibly failed. All of our other servers - Development, UAT, Production, work fine.
We recently did a migration from AIX-ZOS for our library server.
This is the only troublesome box. Any issues?
This is quite an old forum, but if it helps, please check the initial encryption key for arssockd.
Reference: https://www.ibm.com/support/pages/ibm-content-manager-ondemand-native-encryption (PDF on page 5)
# Create key store
gsk8capicmd_64 -keydb -create -db "odkeys.p12" -pw "myKeyDBpasswd" -type pkcs12 -stash
# Update Key to arssockd
arssockd -I <INSTANCE> -d "keystore_type=PKCS12,keystore_location=/opt/IBM/ondemand/V10.5/config/odkeys.p12,keystore_mkl=*"
# Checked by
arssockd -I <INSTANCE> -D