OnDemand Users Group

Support Forums => CMOD for z/OS Server => Topic started by: plb3945 on September 17, 2010, 07:28:13 AM

Title: Problem with ARSLOAD
Post by: plb3945 on September 17, 2010, 07:28:13 AM
Hello,

I have a problem with ARSLOAD, indexing is ok but not the load. It's an old application which doesn't work today. I send 2 files attached with this email. Have you an idea where i can look for to resolve this problem?
Thanks for your help
Philippe
Title: Re: Problem with ARSLOAD
Post by: pankaj.puranik on September 17, 2010, 11:20:03 AM
Hi Philippe

I have never worked in a ZOS environment.
But if you go to the CMOD client, under Folders (search window) you will see "System Load and System Log" folders.

In the System Log you may find a more detailed error message which could help you debug this problem.
If you see the message please post it here.

Maybe someone can help based on that message.

Cheers
Pankaj.
Title: Re: Problem with ARSLOAD
Post by: Justin Derrick on September 17, 2010, 01:20:16 PM
Hi Phillippe.

There are no attachments -- and I'm not sure you'd want to do that anyway -- this is a public forum.  You'll need to give us more information if you want us to be able to help you.  You can paste any error messages or command output into a message.

-JD.
Title: Re: Problem with ARSLOAD
Post by: plb3945 on September 17, 2010, 01:38:49 PM
Hi,

I have attached a new screen with error message in system log. It's the third file attached for this problem.
Thank for your help
Best regards
Philippe
Title: Re: Problem with ARSLOAD
Post by: Justin Derrick on September 17, 2010, 02:45:49 PM
I still don't see an attachment.  I don't think that functionality is supported on the forum.  Copy-and-paste the text of the error message into the body of a message.
Title: Re: Problem with ARSLOAD
Post by: Alessandro Perucchi on September 17, 2010, 04:13:48 PM
Quote from: Justin Derrick on September 17, 2010, 02:45:49 PM
I still don't see an attachment.  I don't think that functionality is supported on the forum.  Copy-and-paste the text of the error message into the body of a message.

Hello Justin,

Strange. I can see the screenshots. maybe it is a browser problem.
I use Firefox 3.6.9. Just in case you want to try with it.

Cheers,
Alessandro
Title: Re: Problem with ARSLOAD
Post by: Ed_Arnold on September 17, 2010, 06:51:16 PM
You have to be logged in to see the attachments.  I had the same problem at first, then I saw I wasn't logged in.

Ed
Title: Re: Problem with ARSLOAD
Post by: Ed_Arnold on September 17, 2010, 06:54:05 PM
Philippe is there an ARSnnnnnE error message in the ARSSOCKD started task?

Ed
Title: Re: Problem with ARSLOAD
Post by: plb3945 on September 20, 2010, 06:23:32 AM
Hi Ed,

Here the result in ARSSOCKD, there is a message error ARS0088E
Thanks for your help
Best regards
Philipe
Title: Re: Problem with ARSLOAD
Post by: pankaj.puranik on September 20, 2010, 06:57:04 AM
Hi Philippe

Here's what is mentioned in the IBM documentation :

ARS0088E ApplGroup Failed Load: Name(appl_grp_name) LoadId(load_id) File(file)
Explanation: The load process failed.
User Response: See the other messages that were generated by the ARSLOAD program and see messages in the
OnDemand System Log to correct the problem and then resubmit the command. If the problem persists, contact your
IBM Service Representative.
Title: Re: Problem with ARSLOAD
Post by: plb3945 on September 20, 2010, 07:12:55 AM
Hi Pankaj

Thanks for your reply, i have already read the CMOD message and code book. I dont' understand the problem with this old application, before the load was OK and now it's NOK.
I have already read the system log and the writer (captures in this topic).
Perhaps somebody can help me?
Best regards
Philippe
Title: Re: Problem with ARSLOAD
Post by: pankaj.puranik on September 20, 2010, 07:13:51 AM
One more thing Philippe.
Are you running arsload with the -v option (verbose mode)?

Cheers
Pankaj.
Title: Re: Problem with ARSLOAD
Post by: pankaj.puranik on September 20, 2010, 09:14:46 AM
Philippe

I just realized something.
In my earlier assignment, we had an issue of failed loads for configuration which worked fine earlier.
This problem was due to the file size!!!
OnDemand failed to load files which were large (about 2-3 GB).

The solution that was used was to break the file into smaller chunks before processing it.

So, do you see that this file that you are trying to load is substantially larger thatn the earlier ones that loaded fine? If yes then you could try to break the file into smaller  chunks and then process it.

Let me know if this was the problem.

Pankaj.
Title: Re: Problem with ARSLOAD
Post by: plb3945 on September 20, 2010, 09:42:52 AM
Hi Pankaj,

I don't have the same problem as you. The size of files hasn't change, it's the same as before (about 5 Mo). Could you say me how many time during the load in your CMOD for 2 Go ?(in our CMOD 5 Mo - - > 5 hours).
I have putted the parameter -v in my job, i'm waiting for a new files.
Thanks for your help
Best regards
Philippe

Title: Re: Problem with ARSLOAD
Post by: pankaj.puranik on September 20, 2010, 12:09:26 PM
Philippe

I really didn't get your question.
First, what is Mo? Is it Megabytes or something??

I guess you are asking about how much time it takes to load a 2 Gb file.
It takes not more than a few seconds to process.

Pankaj.
Title: Re: Problem with ARSLOAD
Post by: plb3945 on September 20, 2010, 12:38:31 PM
Pankaj,

We have a really big problem with our CMOD because for our system it takes 5 hours to load 5 megabytes. For your system only few seconds to load 2 gigabytes.
Thanks for your reply
Philippe
Title: Re: Problem with ARSLOAD
Post by: pankaj.puranik on September 20, 2010, 01:11:03 PM

5 hrs for a 5 MB file????
That's too much!!!

Not sure if it is because of the underlaying technology (hardware, etc) that's making it slower.

Title: Re: Problem with ARSLOAD
Post by: Justin Derrick on September 20, 2010, 01:57:10 PM
Performance problems can have MANY sources.

First, check to see if there are performance-related fixes in newer versions of CMOD.  (This depends on which version you're at today.)
Second, check to see that there aren't any CPU limitations (other processes using all your cycles).
Third, check for memory utilization for the database.  Earlier versions of DB2 had very low default values for DBHEAP, etc.

Also, in French, a 'byte' is an 'octet'.  So a Megabyte becomes a Megaoctet, or "Mo".  Ko = Kilo-octet, Go = Gigaoctet, etc.  Hope that helps!

-JD.
Title: Re: Problem with ARSLOAD
Post by: pankaj.puranik on September 21, 2010, 04:36:43 AM
Oh I see :)
Thanks.