OnDemand Users Group

Support Forums => CMOD for Multiplatforms => Topic started by: johnnoel on September 14, 2012, 01:36:54 PM

Title: After upgrade from 8.4.1.7 to 8.5.0.5 Local Ids unable to login.
Post by: johnnoel on September 14, 2012, 01:36:54 PM
I am hoping that someone has seen this issues before.
Target Machine (Server B below) has Windows 2008 R2
OnDemand 8.5.0.5
DB2 9.7

Steps taken....

I can login to OnDemand WIndows Client with the Admin ID and with Windows Active Directory accounts,but I can't login witha local OnDemand User ID!!
The error is "The USer ID or Password is not valis for the server."
Which is not so, because I can see the user in the the Admin Client and I have rechecked the password. This is the same ID I tested 8.4.1.7 after migrating the database and was able to login.
I thought, well maybe it's old/existing IDs and I created a new ID with the Admin Client and same problem.

Ohhh and another thing... the Regular user with no special permissions can now see the System Log etc tables which they couldn't before!

What have I missed?

Thanks for any ideas put forward! Nothing is too trivial to suggest! I eventually want to upgrade to 9.0 after I have resolved this issue with 8.5.0.5
Title: Re: After upgrade from 8.4.1.7 to 8.5.0.5 Local Ids unable to login.
Post by: demaya on September 17, 2012, 05:40:49 AM
What are your settings in the 'System parameters'? (right click on the instance name in administrator).

Especially the settings "Login processing". You may trace the ldap part of ondemand and find out whats wrong.

Cheers
Title: Re: After upgrade from 8.4.1.7 to 8.5.0.5 Local Ids unable to login.
Post by: Alessandro Perucchi on September 18, 2012, 11:23:07 AM
Hello

Try the following option in the ars.cfg file:

ARS_LDAP_OD_AUTHORITY_FALLBACK=TRUE

Sincerely yours,
Alessandro
Title: Re: After upgrade from 8.4.1.7 to 8.5.0.5 Local Ids unable to login.
Post by: johnnoel on September 18, 2012, 09:02:45 PM
Thanks for the replies!

I tried ARS_LDAP_OD_AUTHORITY_FALLBACK=TRUE in the registry, as I am using Windows 2008. Still got the same result :-(

I went to the Trace Parameters for the instance and turned on all logging. I sent the trace file to IBM in a PMR that I opened. What program should I use to view the trace file? It has weird characters shown in Notepad or Wordpad.

The GSKIT8 64 bit and 32 bit were installed during the installation of OnDemand. Does this version require that Tivoli Directory Server 6.3 be installed on the OnDemand server?

I just find it odd that it will authenticate against Active Directory, but not it's own user tables.
Title: Re: After upgrade from 8.4.1.7 to 8.5.0.5 Local Ids unable to login.
Post by: demaya on September 19, 2012, 04:57:03 AM
Hi,

just use 'arstfmt -i inputfile -o outputfile'. Without -o the output is directly written to the prompt. If you trace while you log in you can use -f so you monitor the file.

Cheers

Title: Re: After upgrade from 8.4.1.7 to 8.5.0.5 Local Ids unable to login.
Post by: johnnoel on September 19, 2012, 02:07:00 PM
Hmmm odd? I installed Tivoli Directory Server 6.3 and it worked! I then uninstalled it and it still continued to work! Maybe it fixed something with the GSKIT that wasn't done properly before.