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Support Forums => CMOD for Multiplatforms => Topic started by: kbsiva on January 30, 2013, 10:05:43 PM

Title: arsload fails in 8.5.0.5
Post by: kbsiva on January 30, 2013, 10:05:43 PM
Folks,
I am seeing this error in my arsload for one particular file, any thoughts my temp space has about 3.5 gb free. The file itself is not huge 80mb compared to other files which have been 500mb before,

ARS4902 Number of input pages=12106
ARS4918 Page extraction Failed!
Exception raised: 1073938453, There is not enough temporary disk space for this operation.
ARS4922 ARSPDOCI completed code 1
arsload: Indexing failed


Thanks,
Siva
Title: Re: arsload fails in 8.5.0.5
Post by: jeffs42885 on January 30, 2013, 11:18:52 PM
Check where your /arstmp is defined and make sure that has enough space is where I would start first.
Title: Re: arsload fails in 8.5.0.5
Post by: kbsiva on January 31, 2013, 12:41:48 PM
Hi Jeff,
The arstmp location has more than 3gb of free space. I even tried to change it to a file system having 90gb of free space still the same error.
Title: Re: arsload fails in 8.5.0.5
Post by: Justin Derrick on January 31, 2013, 01:31:08 PM
That's a known bug that was supposed to have been fixed in 8.4.1.9.

http://www-01.ibm.com/support/docview.wss?uid=swg21616417

Open a PMR with IBM and let them know that this APAR appears in 8.5.x.

-JD.
Title: Re: arsload fails in 8.5.0.5
Post by: jeffs42885 on January 31, 2013, 09:55:48 PM
My advice-

8.5.0.6
Title: Re: arsload fails in 8.5.0.5
Post by: Justin Derrick on February 01, 2013, 11:23:08 AM
The fix isn't documented in the readme for 8.5.0.6, but you never know.  ;)

-JD.
Title: Re: arsload fails in 8.5.0.5
Post by: kbsiva on February 05, 2013, 10:52:22 PM
Justin you are correct. I had opened a PMR with IBM regarding this and the support told me this is a bug and the fix will be out in 8.5.0.7 which is expected some time in 3rd quarter this year. Have requested an hot fix hopefully should get one.

Thanks,
Siva
Title: Re: arsload fails in 8.5.0.5
Post by: Justin Derrick on February 06, 2013, 12:20:09 AM
With all the bugs in 8.5.0.6, hopefully we'll get a patch sooner.  I think 8.5.0.6 was released in September 2012, so hopefully we don't have to wait until July/August/September for a patch.
Title: Re: arsload fails in 8.5.0.5
Post by: demaya on February 08, 2013, 01:25:21 PM
JD - im thinking about upgrade vom 8.5.0.5 to 8.5.0.6, but then I read your sentence
QuoteWith all the bugs in 8.5.0.6, hopefully we'll get a patch sooner.

Can you summarize those bugs (not detailed... just that I know what I'm doing :))?!?!?

Thaaaanks!
Title: Re: arsload fails in 8.5.0.5
Post by: Justin Derrick on February 08, 2013, 02:46:45 PM
I'll post something in a separate thread very soon.  I'm still chasing some.  :)
Title: Re: arsload fails in 8.5.0.5
Post by: Alessandro Perucchi on February 11, 2013, 07:47:08 AM
Hello Justin,

For your chasing of 8.5.0.6 bugs :-) I've been with a customer Friday, and apparently between 8.5.0.5 and 8.5.0.6 there were some regression with AFP Fonts handling in the rendering module of CMOD Client.

It was corrected in 9.0.0.1, so I hope it will be part of the 8.5.0.7 package... nevertheless my customer won't wait for 8.5.0.7 :-) they have nearly already decided (well at the end of this week, if their tests are successful) that they will use the 9.0.0.1 client directly.
And they won't use 8.5.0.5 because for some other bugs about rotation of graphics in AFP...

Sincerely yours,
Alessandro
Title: Re: arsload fails in 8.5.0.5
Post by: kbsiva on February 20, 2013, 12:59:12 PM
Hello Folks,
We upgraded to 8.5.0.6 and applied the hotfix and the issue is now resolved. So any one upgrading to 8.5.0.6 might want to consider the hotfix and IBM per policy refused to give hotfix on the older 8.5.0.5

Thanks,
Siva
Title: Re: arsload fails in 8.5.0.5
Post by: Paul on May 03, 2013, 04:24:15 PM
8.5.0.7 has recently been released.
Title: Re: arsload fails in 8.5.0.5
Post by: jsquizz on October 14, 2015, 07:28:30 PM
Hi all,

Has anyone tried this successfully on 8.5.0.5 with the hotfix applied?
Title: Re: arsload fails in 8.5.0.5
Post by: Alessandro Perucchi on October 15, 2015, 07:59:27 AM
Quote from: jsquizz on October 14, 2015, 07:28:30 PM
Has anyone tried this successfully on 8.5.0.5 with the hotfix applied?

Since we are already with 8.5.0.10, why still using 8.5.0.5 which has his share of bugs?
8.5.0.5 is more than 2-3 years old.

In all cases, if you install the hotfix, you are not supported, because as long as the new fix pack is available, then you should stop using this hot fix.

So please... upgrade to the latest fp, and be aware that cmod V8.5 is out of support by end of April 2016... so plan your upgrade.
Title: Re: arsload fails in 8.5.0.5
Post by: jsquizz on October 15, 2015, 12:34:33 PM
Thanks Allesandro!
Title: Re: arsload fails in 8.5.0.5
Post by: JFHall on June 09, 2021, 01:22:44 AM
Ok, I know this topic is extremely old but... I am facing the exact same issue using CMOD v9.0.0.1 and wonder if anyone knows if the fix for it ever made it past the patch level and into release 9.0.0.1?  Normally I would open a ticket with IBM but my customer is not currently paying for support plus v9.0.0.1 is way out of support.... Yah........
Title: Re: arsload fails in 8.5.0.5
Post by: Ed_Arnold on June 09, 2021, 01:40:09 AM
Hmmm - just a guess but it looks like 8.5.0.5 came out in 2012/05/11.

And what we're talking about is something on top of (newer than) 8.5.0.5?

9.0.0.1 came out in 2013-02-05 so one would think it would be in there.

Taking a look at the V9.0 readme...

https://cmod.wiki/dox/CMOD-v9.0-README.txt (https://cmod.wiki/dox/CMOD-v9.0-README.txt)

...is there an APAR number associated with this hotfix?

Ed
Title: Re: arsload fails in 8.5.0.5
Post by: Ed_Arnold on June 09, 2021, 01:43:49 AM
Hmmmm - from the 9.0 readme:

   
2.2.9.0.0.5) Release (9.0.0.5)
           ...
           PI10297 - Arsload can crash when indexing PDF files larger than 150MB


Ed
Title: Re: arsload fails in 8.5.0.5
Post by: Justin Derrick on June 09, 2021, 08:26:04 PM
Ha!  I'm glad that the old READMEs are still useful!

Yeah, there's no reason not to move all the way to CMOD Fixpack v9.0.0.13 - compatibility should be maintained across clients / utilities / ODWEK.

-JD.
Title: Re: arsload fails in 8.5.0.5
Post by: JFHall on June 15, 2021, 09:53:15 PM
Thank you for that information.  It is helpful.