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Messages - DDP021

#1
Windows Client / Re: multiple viewing sessions
April 23, 2025, 08:49:30 AM
Thanks Guys!  I didn't THINK it was possible currently but figured I'd ask just in case!  :-)

Right now its just a minor inconvenience.  Especially when testing and going back and forth remembering what session you were logged into!!!  lol

Thanks as always for the replies!

Take care!

Dave
#2
Windows Client / multiple viewing sessions
April 22, 2025, 04:35:40 PM
Does anyone know if its possible to configure the VIEWER to allow you to logon to different servers at same time?  We can using the ADMIN cliient  to do our sewtups but not viewer.  Reason I ask is we have a PROD and QA server and its cumbersome to have to log out of one to log into the other each time.   Especially when testing in QA
#3
Ed,

Seek and you shall find!   I would have never found that info myself like you did!  Someone at our helpdesk tracked down that setting in Adobe.  That's the only way it got fixed here!!!  Just one of those off things you dont come across too often!  I appreciate all your responses!!

Take care

Dave
#4
Ed, well FINALLY figured out what the issue was.  It was a setting in Adobe.  Under Preferences/Security(Enhanced) the Enable Protected Mode at startup box has to be UNCHECKED.  For some reason on new laptop it was.  Once that was done had to delete the existing arspdf32 file in the Adobe Plugin Folder  under Program Files (x86) .  Then copy the arspdf32 file in the OnDemand folder in Program Files (x86) and paste it into the Adobe Plugin Folder

After doing all that Report Wizard worked PERFECT for PDF!  Can't recall if this had to be done one old Laptop when software was installed on it! 

Appreciate the responses Ed.  I've made up a document detailing the steps above for future reference.  Of course I have this post to reference too!!!  :-)
#5
Ok, after last comment I did the following

1. Removed CMOD from laptop by doing an Uninstall.  I also deleted the Ondemand folder under Program Files (x86).  I then went into REGEDIT and removed
    Ondemand Folder from HKEY_CURRENT_USER.  I couldnt remove it from HKEY_LOCAL_MACHINE

2.) After removing CMOD software I rebooted machine.

3.) I then did an UNINSTALL of Adobe Acrobat PRO.  As with CMOD, I deleted Folder in Program Files (x86) and in the Registry under HKEY_LOCAL_USERS.

4.) Rebooted machine.

5.)  Re-installed Adobe Acrobat Pro on PC.

6.) Rebooted machine.

7.) Re-installed CMOD software

8.) Rebooted machine.

9.) Check the pluigin folder in Adobe and arspdf32.api was there.

10.) Configured server in admin client.

12.)  I logged into CMOD Client (Viewer) and viewed a PDF report.  Viewed correctly.  Previously it would open but couldnt page through correctly./

13.) I then launched Wizard selecting PDF options.  I chose the same PDF that works on old machine.

14.) This time it opened correctly. Box had red line around it and data was viewable.  BUT when attempting to draw a box around any data to capture a
       Trigger value all it does is draw a dotted box but won't highlight anything.

The REALLY odd thing is, I did another restart on laptop to see of it corrected anything and found I was back to square one again.  Couldn't view a PDF correctly in Viewer AND wizard was doing what it was before.  Not loading data page.  It seems related somehow to the arspdf32.api file.  But again, get NO error box.  I don't know what else to try!!  lol


#6
Hi Ed!..Both machines are running the same exact version of Adobe Acrobat Pro ( we learned in the past Adobe Reader won't work).  And both machine have the same exact verson of CMOD (10.5.0.2). 

The Adobe was installed first and in checking, the arspdf32.api was not present in the plugin folder in Adobe.  Which was expected.

Then installed the CMOD software.  The arspdf32 was then found in the Adobe Plugin folder.

I get NO error when launching the PDF wizard in CMOD.  I know you can an error if the arspdf32 isn't found in Adobe.

It's hard to explain but after choosing the PDF, aIt flashes showing the data of the PDF then goes away and all I see is a  white box with a red line around it but no data.   IF I try and move the box it flashes again showing the data but again data goes away.  Oddest thing. 

As I indicated, everything work perfect on my old PC.  No issues at all using same PDF. 

Got me baffled.  Expeciall
#7
Hello,

I recently received a new work laptop running Windows 11.  My previous laptop had Windows 10.  On my old laptop I had CMOD10.5.0.2 and was running Adobe Acrobat Pro version 2025.001.20432.  On my new laptop, I have the same exact versions of both products.  But on new laptop the PDF wizard is not working.  For added info, I had Adobe installed first THEN the CMOD software.  After launching the wizard I receive no error and I verified the arspdf32.api file is in the Adobe Plugin folder.  What initially happened was when trying to highlight text to capture the indexing (ie Trigger and Index values) I would get the box drawn around the value but would not highlight it to capture.  Now when trying to run the wizard, its al,ost like it tries to open in a different windiow and keeps blinking??  This same 1 page PDF works fine on my old machine.  I've done numerous uninstalls of both Adobe and CMOD software.  Always reboot after each removal and install and always installing Adobe first.  I know when Plugin isnt in adobe you get an error.   Does anyone have any ideas what to check as to why I'm getting these results?  TY!!
#8
we got the file to load using and old OS390 Indexer.  its breaking on each record in the file (which are 2 pages each).  We cannot understand HOW since we are not specifying any FIELDS in the CMOD setup.  Seems to break on its own correctly.  IDEALLY we want just one line to show when doing a search and not separate index lines.  The data and resource files come from the mainframe.

INDEXSTYLE=AFP
CPGID=500
RESTYPE=FDEF,OVLY
CCTYPE=A
INDEXOBJ=ALL
INDEXSTARTBY=1
CONVERT=YES
CC=YES
FILEFORMAT=RECORD
TRC=NO
MCF2REF=CF
#9
Well we received a new datafile from requestor.  This file DID actually load.  Strange thing it created 5 separate indexes.  But when you open any of them, they are blank. The 87 msg also references the DOC CNTL which is IN the datafile but not used anywhere in the CMOD definition.  I've attached below the lines from the 87 msg.

The field name 'DOC CNTL' found in the index file does not match any expected fields.  The field will be ignored.
OnDemand Load Id = >91767-12-0-1FAA-20231130000000-20231130000000-91768<
Loaded 7 rows into the database
#10
Just as a followup, from what you indicated, the DOC CNTL in the data isnt a TLE record.  We had attempted to edit the file by adding an _ to it (DOC_CNTL) to match the CMOD field setup with bad results.  Apparently manually editing a fullly composed AFP data file isnt good! So now we have removed the DOC_CNTL from App Grp.  Only fields we have are POSTING_DATE, PAGE_CNT, LOAD_DATE, REPORT_NAME and DESCRIPTION fields.  Awaiting a new clean AFP datafile from requestor to test.  (FYI-  I did remove the duplication INDEXOBJ=ALL line on the indexer.  THANK YOU for catching that!!)
#11
I agree Justin...We've been trying to copy from an existing AFP setup in CMOD that was using TLE Records for Indexing and removing things to get it to just send ONE index to CMOD.  At one point we somehow got it to break at each page but when opening each index was blank..Here are the fields we have defined.  I have a DOC_CNTL  field in App Grp and App.  I believe you are right about how the data is being stored.  The DOC_CNTL line on the data file has NOOP on it

!..L��.......DOC_CNTL....NOOP: BB930000001MultSite

Is there a way to get this to work as its defined now?

#12
My apologies Justin, have been out on vacation.  The data would be FULLY COMPOSED.  Below is the ACIF Indexer we are atteempting to use.  I've also included the error from 88 msg.  We are thinking the data is bad??

AFP.MCF2REF=CF
CONVERT=YES
USERLIB=/usr/lpp/ars/reslib/fdeflib:/usr/lpp/ars/reslib/fontlib:/usr/lpp/ars/reslib/overlib:/usr/lpp/ars/reslib/pdeflib:/usr/lpp/ars/reslib/pseglib
INDEXOBJ=ALL
CPGID=500
DCFPAGENAMES=NO
UNIQUEBNGS=YES
IMAGEOUT=ASIS
INDEXOBJ=ALL
INDEXSTARTBY=0
INSERTIMM=NO
RESTYPE=ALL
FORMDEF=F1CSFEAS

From 88 msg in CMOD Log

: APK267S EITHER NO ENVIRONMENT GROUP WAS SPECIFIED FOR THE PAGE OR AN ERROR OCCURRED IN THE ENVIRONMENT GROUP.
: APK105I THE ERROR REPORTED ABOVE OCCURRED IN LOGICAL RECORD NUMBER 29, WHOSE SEQUENCE NUMBER IS NOT AVAILABLE, AND RESOURCE NAME IS UNKNOWN.
: APK441I ACIF AT PH34181 HAS COMPLETED ABNORMALLY WITH RETURN CODE 8.
#13
Justin,

We receive 2 files, a data file and a resource file.  These TRUE AFP files, no text

#14
Just a followup-  We attempted to use the DOC CNTL record off the data as an index and then not map it in the folder.  But when attempting to load file, received the below message:

APK462S A TRIGGER PARAMETER WAS SPECIFIED, BUT THE INPUT FILE IS ALREADY INDEXED.
APK441I ACIF AT PH34181 HAS COMPLETED ABNORMALLY WITH RETURN CODE 16.

!  L��   ACS  PCSFFUDR2023-11-0611:00:5621CSFFUS40 W/ER   
!  Lyy   N              4                                 
!  L��   PK93028                                           
!  L��   CDSCG1                                           
!  Ly�   00000000    000000001                             
!  L��       DOC CNTL    NOOP: BB930000001MultSite         
!  Lz�   00000000    000000001                             
!  Ly�   P                                                 
!  LyI   P                                                 
! �L��       f C0H400D0  e T1V10500     d   -    f C0H20000
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#15
Hello,

We have a user requesting to setup a true AFP data report to CMOD with NO indexing.  Has anyone ever done this before?  We believe there is one TLE record called DOC CNTL.  I've attached a sample screen shot for reference.