Hey guy -

Don't know if it helps but I have this old tip that I got from Alessandro Perucchi:
________________________________

Hello Ed,

you need to have at least Acrobat Standard version installed.
You cannot use it with Acrobat Reader.

And then if you have it installed, then you must be sure that it is installed before CMOD Client.
If it installed after, you'll need to copy the arspdf32.api from   <Home Directory for CMOD Client>\PDF
and copy it in the plug-ins directory of your installation of Acrobat Standard Version.

Cheers,
Alessandro
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Ed Arnold

Hello,

I recently received a new work laptop running Windows 11.  My previous laptop had Windows 10.  On my old laptop I had CMOD10.5.0.2 and was running Adobe Acrobat Pro version 2025.001.20432.  On my new laptop, I have the same exact versions of both products.  But on new laptop the PDF wizard is not working.  For added info, I had Adobe installed first THEN the CMOD software.  After launching the wizard I receive no error and I verified the arspdf32.api file is in the Adobe Plugin folder.  What initially happened was when trying to highlight text to capture the indexing (ie Trigger and Index values) I would get the box drawn around the value but would not highlight it to capture.  Now when trying to run the wizard, its al,ost like it tries to open in a different windiow and keeps blinking??  This same 1 page PDF works fine on my old machine.  I've done numerous uninstalls of both Adobe and CMOD software.  Always reboot after each removal and install and always installing Adobe first.  I know when Plugin isnt in adobe you get an error.   Does anyone have any ideas what to check as to why I'm getting these results?  TY!!

10.5.0.8 inadvertently removed the 201 message.

The 201 message has been restored in 10.5.0.9

Ed

This thread is current. 

No reported z/OS 3.1 issues found by CMOD.

Ed

This list is still being maintained, just nothing to add for a while.

Ed

Just a quick note to let you know we were down for a little over 24 hours due to a blackout in the area -- the VM server came back up after power was restored, but the individual VM didn't restart automatically!

We'll be fixing that issue by moving to a small cloud server in the next week or so.

-JD.

Excellent.  I'm glad to see you got the problem resolved.  Take care!

-JD.

That adds some clarity, but unfortunately we still can't answer your question, because we don't know what your site's backup strategy is, and if it relies on being able to access these files to complete a database restore to a particular point in time.  You'll have to determine this with the help of your in-house database administrators and enterprise backup teams.

-JD.

Hello Justin,

Thanks for your help.  The arsdbarc folder is stored under the ARS_DB2_ARCHIVE_LOGPATH registry key in Windows. This folder contains hundreds of LOG files which seems to be related to Archived Transaction logs of the db.

I'd like to know if I can delete this folder files.

Olivier BALTUS

Upon closer examination we found that there were files in OnDemand that had the exact same set of indexing information.  It appears that the business application sent the same file more that once.  So when using the ONDDOC Get API it probably created the first PDF file then overlayed it with the second file that had the exact same filename.  Hence the file count mismatch compared to the number of indexing records.  In this case, this is an acceptable (and even desirable) outcome because it effectively eliminated the duplicate files for us.

We are closing the support case with IBM as it was 'User error'. 

Thanks Justin for prompting the reexamination of the data.