Ed, well FINALLY figured out what the issue was.  It was a setting in Adobe.  Under Preferences/Security(Enhanced) the Enable Protected Mode at startup box has to be UNCHECKED.  For some reason on new laptop it was.  Once that was done had to delete the existing arspdf32 file in the Adobe Plugin Folder  under Program Files (x86) .  Then copy the arspdf32 file in the OnDemand folder in Program Files (x86) and paste it into the Adobe Plugin Folder

After doing all that Report Wizard worked PERFECT for PDF!  Can't recall if this had to be done one old Laptop when software was installed on it! 

Appreciate the responses Ed.  I've made up a document detailing the steps above for future reference.  Of course I have this post to reference too!!!  :-)

Well, you could try upgrading to 10.5.0.9?

(A fish in water can't get any wetter.)

Ed

Hi Everyone,

I may not original forum owner, but I was founded same issue. (Error 408: No availble connections to pool odpool)
Unfortunely, I have no issue on firewall/connectivity. (WAS/CMODREST/CMODSERVER on same server!)

================
My arsrestapi.log:
2025-Apr-11 13:10:58.728 PM [] INFO  SecurityPropertyReader:provideServerPropertiesMap - Number of keys stored: 2
2025-Apr-11 13:10:58.729 PM [] INFO  PoolPropertyReader:provideServerPropertiesMap - Reading pool properties from -> poolConfig.properties
2025-Apr-11 13:10:58.730 PM [] INFO  PropertyMapReader:provideServerPropertiesMap - Reading pools from -> /opt/ibm/ondemand/V10.5/restcfgdir/pools
2025-Apr-11 13:10:58.730 PM [] INFO  PropertyMapReader:provideServerPropertiesMap - Pool configuration: /opt/ibm/ondemand/V10.5/restcfgdir/pools/odpool.conn
2025-Apr-11 13:10:58.733 PM [] INFO  StartupListener:init - Starting pool: odpool
2025-Apr-11 13:10:58.759 PM [] FATAL StartupListener:init - Trace directory does not exist!
2025-Apr-11 13:12:40.619 PM [ad5d072a-8f12-4bc6-b681-77521746bca3] INFO  LogFilter:filter - GET request to path v1/ping has been made wih authorizaion header CMODSharedKey odpool-{access-id}
2025-Apr-11 13:12:40.627 PM [ad5d072a-8f12-4bc6-b681-77521746bca3] INFO  SignatureRequiredFilter:filter - Security is currently disabled. Please note, this is intended for debug/development purposes only. This is not advised for production environements.
2025-Apr-11 13:12:40.651 PM [ad5d072a-8f12-4bc6-b681-77521746bca3] ERROR PingServiceImpl:getpingInfo - Trace directory does not exist!
2025-Apr-11 13:12:40.652 PM [ad5d072a-8f12-4bc6-b681-77521746bca3] ERROR PingService:ping - Server busy... Maximum pool size reached, no available connections!
2025-Apr-11 13:12:40.658 PM [ad5d072a-8f12-4bc6-b681-77521746bca3] INFO  LogFilter:filter - GET response from path v1/ping has been made

===================
My cmodtest.tmpl:
#OD Server Settings
odHost=192.168.40.102
odPort=1445
odUser=admin
odPassword={my-password}
odInstance=archive
transformXML=/opt/ibm/ondemand/V10.5/config/arsxform.xml
secureAPI=False
language=ENU
maxHits=100
tempDir=/tmp
traceDir=/tmp/traceDir
traceLevel=1
odInstallDir=
odCachedFolderList=
odEncryptionKey=
odSetKeyBeforeLogin=
mime-txt=text/plain
mime-pdf=application/pdf
# Pool
minIdlePerPool=3
maxIdlePerPool=10
maxTotalPerPool=10
maxTotal=40
maxWaitMillis=5000

#SSL Settings
USE_SSL=FALSE
SSL_KEYRINGFILE=
SSL_KEYRINGSTASH=
====
/opt/IBM/WebSphere/AppServer/profiles/AppSrv01/installedApps/{MyServer}Node01Cell/cmod-rest_war.ear/cmod-rest.war/WEB-INF/classes/poolConfig.properties :
#Connection Pool Settings

# minIdlePerPool:
#
# The target for the minimum number of idle connections to maintain in each of the Pooled sub-pools
# Also used when instantiating the number of server connections created at startup for a given pool
minIdlePerPool=3

# maxIdlePerPool:
#
# The cap on the number of "idle" server connections per Pool
maxIdlePerPool=10

# maxTotalPerPool:
#
# The limit on the number of connections allocated by the pool (checked out or idle), per Pool
maxTotalPerPool=10

# maxTotal:
#
# The cap on the total number of connections managed by the pool. Negative values mean that
# there is no limit to the number of connections allocated by the pool
maxTotal=100

# maxWaitMillis:
#
# The maximum amount of time (in milliseconds) the borrowObject() method should block before
# throwing an exception when the pool is exhausted and getBlockWhenExhausted() is true. When
# less than 0, the borrowObject() method may block indefinitely.
maxWaitMillis=5000

===
Related Files/Folders:

# pwd
/opt/ibm/ondemand/V10.5/restcfgdir
# find .
.
./keys
./keys/MyAccessID.ksf
./cmodtest.tmpl
./pools
./pools/odpool.conn



Can anyone found same issue?

Ok, after last comment I did the following

1. Removed CMOD from laptop by doing an Uninstall.  I also deleted the Ondemand folder under Program Files (x86).  I then went into REGEDIT and removed
    Ondemand Folder from HKEY_CURRENT_USER.  I couldnt remove it from HKEY_LOCAL_MACHINE

2.) After removing CMOD software I rebooted machine.

3.) I then did an UNINSTALL of Adobe Acrobat PRO.  As with CMOD, I deleted Folder in Program Files (x86) and in the Registry under HKEY_LOCAL_USERS.

4.) Rebooted machine.

5.)  Re-installed Adobe Acrobat Pro on PC.

6.) Rebooted machine.

7.) Re-installed CMOD software

8.) Rebooted machine.

9.) Check the pluigin folder in Adobe and arspdf32.api was there.

10.) Configured server in admin client.

12.)  I logged into CMOD Client (Viewer) and viewed a PDF report.  Viewed correctly.  Previously it would open but couldnt page through correctly./

13.) I then launched Wizard selecting PDF options.  I chose the same PDF that works on old machine.

14.) This time it opened correctly. Box had red line around it and data was viewable.  BUT when attempting to draw a box around any data to capture a
       Trigger value all it does is draw a dotted box but won't highlight anything.

The REALLY odd thing is, I did another restart on laptop to see of it corrected anything and found I was back to square one again.  Couldn't view a PDF correctly in Viewer AND wizard was doing what it was before.  Not loading data page.  It seems related somehow to the arspdf32.api file.  But again, get NO error box.  I don't know what else to try!!  lol

Hi Ed!..Both machines are running the same exact version of Adobe Acrobat Pro ( we learned in the past Adobe Reader won't work).  And both machine have the same exact verson of CMOD (10.5.0.2). 

The Adobe was installed first and in checking, the arspdf32.api was not present in the plugin folder in Adobe.  Which was expected.

Then installed the CMOD software.  The arspdf32 was then found in the Adobe Plugin folder.

I get NO error when launching the PDF wizard in CMOD.  I know you can an error if the arspdf32 isn't found in Adobe.

It's hard to explain but after choosing the PDF, aIt flashes showing the data of the PDF then goes away and all I see is a  white box with a red line around it but no data.   IF I try and move the box it flashes again showing the data but again data goes away.  Oddest thing. 

As I indicated, everything work perfect on my old PC.  No issues at all using same PDF. 

Got me baffled.  Expeciall

Hey guy -

Don't know if it helps but I have this old tip that I got from Alessandro Perucchi:
________________________________

Hello Ed,

you need to have at least Acrobat Standard version installed.
You cannot use it with Acrobat Reader.

And then if you have it installed, then you must be sure that it is installed before CMOD Client.
If it installed after, you'll need to copy the arspdf32.api from   <Home Directory for CMOD Client>\PDF
and copy it in the plug-ins directory of your installation of Acrobat Standard Version.

Cheers,
Alessandro
_________________________________________

Ed Arnold

Hello,

I recently received a new work laptop running Windows 11.  My previous laptop had Windows 10.  On my old laptop I had CMOD10.5.0.2 and was running Adobe Acrobat Pro version 2025.001.20432.  On my new laptop, I have the same exact versions of both products.  But on new laptop the PDF wizard is not working.  For added info, I had Adobe installed first THEN the CMOD software.  After launching the wizard I receive no error and I verified the arspdf32.api file is in the Adobe Plugin folder.  What initially happened was when trying to highlight text to capture the indexing (ie Trigger and Index values) I would get the box drawn around the value but would not highlight it to capture.  Now when trying to run the wizard, its al,ost like it tries to open in a different windiow and keeps blinking??  This same 1 page PDF works fine on my old machine.  I've done numerous uninstalls of both Adobe and CMOD software.  Always reboot after each removal and install and always installing Adobe first.  I know when Plugin isnt in adobe you get an error.   Does anyone have any ideas what to check as to why I'm getting these results?  TY!!

10.5.0.8 inadvertently removed the 201 message.

The 201 message has been restored in 10.5.0.9

Ed

This thread is current. 

No reported z/OS 3.1 issues found by CMOD.

Ed

This list is still being maintained, just nothing to add for a while.

Ed