Error with V10.1 - Loading to HCP

[jsquizz]

We are trying to load directly into HCP using the API's included in CMOD V10.1. We saw this error using V10.1.0.7, and IBM suggested updating to version 10.1.0.8, and applying hotfix -

https://ak-delivery04-mul.dhe.ibm.com/sar/CMA/IMA/09q33/0/PH37296.10.1.0.8.readme.txt

From our system log-

Code Select Expand

2021-11-09 19:47:29.672532 ADMIN   350766224 Error Yes     88 Application Group Failed Load: Name(AG) LoadId(--INDEXING ONLY--) File(SERVER.XXXXXX.XXXXX.XXXXX.XXXXXXXXXXX.XXXXX.ARD)
2021-11-09 19:47:28.943470 ADMIN   350766224 Error No    466 Hitachi Storage Error: S3 curl error, Return Code=503, Reason=0, File=arssmsms.cpp, Line=2000  Srvr->serv non-SSL<-
2021-11-09 19:47:28.931814 ADMIN   350766224 Error No     24 Object >335< in Application Group >LEH< not found in node >uat-ond<  Srvr->server non-SSL<-

Within the 88-

Code Select Expand

2021-11-09 18:47:28.655797: ARS4308I Indexing completed
2021-11-09 18:47:28.656260: ARS4312I Loading started, 264070985 bytes to process
2021-11-09 18:47:28.956838: ARS1107E An error occurred.  Contact your system administrator and/or consult the System Log.  File=arsload.c, Line=9262
2021-11-09 18:47:28.956999: ARS1159E Unable to retrieve the object >335<
2021-11-09 18:47:28.957090: ARS4311E Loading failed
2021-11-09 18:47:29.670819: ARS4318E Processing failed for file >svm2271pdv.NRSC0101.NRSN1.RTLSTMTHEN.2021110803313.082310730.ARD<

Anyone have any ideas about this issue?

Thanks!

[Ed_Arnold]

Hmmm - PH37296, you have that on?

https://www.ibm.com/support/pages/node/6454823?mhsrc=ibmsearch_a&mhq=ph37296

And you're still seeing ARS1159E resource error message?

Ed

[jsquizz]

Hmmm - PH37296, you have that on?

https://www.ibm.com/support/pages/node/6454823?mhsrc=ibmsearch_a&mhq=ph37296

And you're still seeing ARS1159E resource error message?

Ed

Yes.

I updated to V10.1.0.8, and Applied the fix.

[Ed_Arnold]

Just grabbed a couple things off related problems.  Can you give these look?  No guarantees.

1. ...stack size (kbytes, -s) 8192

819200 or higher should work.

2. ARS_ICOS_FORCE_COMPLIANCE=0 parameter, add to ars.icos config file

3. Current CMOD NonProd server/client are on 10.5.0.1.
Both need to be upgrade to 10.5.0.2 and then apply PH37296 fix.

Ed