Slow "ARSLOAD" "GET"

[danielito]

Hi
I have another question about a slow System.

I have to GET documents out of an Applikation and load it again into a new one.
x.ind
x.out
x.res
On the Test System it takes less then 10 sec for 3 loads if I do it the same on the Prod it takes almost 9 min  :o
Also if I take a look at this Documents it takes a long time till they show up ...

It's on a RHAT 8.0/Oracle and the performance was ok so far.

I am searching all over to find the reason .... no luck

If I have the ARS_NUM_DBSRVR=100 < Is this to high ?

d/V10.5/bin $ echo `date` arssockd count: `arssockd -I  DB-p | wc -l`
arssockd count: 111                                     
nd/V10.5/bin $ echo `date` arssockd count: `arssockd -I DB -p | wc -l`
arssockd count: 111                                     
nd/V10.5/bin $ echo `date` arssockd count: `arssockd -I DB -p | wc -l`
arssockd count: 111                                     
nd/V10.5/bin $ echo `date` arssockd count: `arssockd -I DB -p | wc -l`
arssockd count: 116                                     
nd/V10.5/bin $ echo `date` arssockd count: `arssockd -I DB -p | wc -l`
arssockd count: 115                                     
nd/V10.5/bin $ echo `date` arssockd count: `arssockd -I DB -p | wc -l`
arssockd count: 111                                     
nd/V10.5/bin $ echo `date` arssockd count: `arssockd -I DB -p | wc -l`
arssockd count: 111                                     
nd/V10.5/bin $ echo `date` arssockd count: `arssockd -I DB -p | wc -l`

Spectrum Protect is working and Storage S3 should also not be the problem because there where no changes done.

regards dani

[rjrussel]

100 is a really high number. How many users are typically accessing your system at a given time. Keep in mind the default is 4.

[danielito]

During the day there are normally 60 -115 but it can be more and with all the user there are still File loads running.

[rjrussel]

ARS_NUM_DBSRVR = 8 is probably all you need. The likely hood that you will have 100 users hit search at the exact same time is slim to none.

[danielito]

ARS_NUM_DBSRVR = 8 is probably all you need. The likely hood that you will have 100 users hit search at the exact same time is slim to none.

thanks aj I will try this .....

[rjrussel]

Do you have any custom code in place that could be causing these processes to be long lived?

Maybe a Security Exit or Query exit or permissions exit? If not done properly these could cause issues.

[danielito]

Ahh this is maybe also worth to ckeck it > user exits
I know that the permission is ok otherwise the Server would not start ... but maybe
we have to check the code again ....

thank's rj

This is also a funny thing i did not try to do an update ....

ANR3763E An error occurred while the catalog file used for client updates was downloading from                 
                          https://public.dhe.ibm.com/storage/tivoli-storage-management/catalog/client/catalog.json

ANR2547E A Centera device (4) reported error "Unknown     
                          error (transid='server/3133732/WRITE_BLOB'),FP_SERVE-
                          R_ERR" during command BlobWrite. (SESSION: 10062)