viewing tiff files

[Michel de Kraker]

Hi All

After upgrading to cmod client version 8.5.0.1 , retrieving tiff files opens the microsoft office document imaging viewer instead of the ondemand embedded tiff viewer. My endusers like the embedded viewer, so how can i change this back?

Thx

Kind regards,

Michel.

[demaya]

Hi!

What is the setup for data type in the "view information"-tab of the regarding application?

If its 'user defined: tiff' it should open the mimetype'd application. If it's 'tiff' it should open the embedded viewer.

Hope this helps!

Cheers

[Michel de Kraker]

thx for the info!

Application is defined as user defined with file type TIFF so will be using the mimetype'd application, in my case microsoft office document imaging viewer

So the only way to get the embedded viewer is to have the application defined as TIFF?

regards,

Michel.

[demaya]

So far I know not.

Maybe if you can call the viewer component explicitely and turn this one as mimetype'd standard application... but how? I don't know!

[Michel de Kraker]

Ok thx.

edited

Changed the application from userdefined into tiff, and now it is using the embedded viewer.
Thx once again.

Gr. Michel.

[Alessandro Perucchi]

Just my 2 cents for this "old" topic.

If you want to use your own viewer (not integrated), then you need to use the "User Define Type" and choose an extension for your mime type.
If you want to use the integrated viewer of the CMOD client, then you need to choose of the integrated Data Type choice (PDF, AFP, Line, TIFF, ...) but NOT the User Define choice.

Why it did work on 8.4 and not on 8.5 for you... I don't know, maybe an old bug that was corrected in 8.5 ??  don't know, just speculation !! :-D

Sincerely yours,
Alessandro