MAPI Error

[Michel de Kraker]

Hi All,

Experiencing the following error while mailing from OD client.  (FILE/SEND)

MAPI_E_LOGIN_FAILURE

User is using Outlook 2013 / Windows 8.1
OD client version is: 9.5.0.1

Is there some kind of setting?

Kind regards,

Michel.

[Ed_Arnold]

I don't have an answer but I would recommend you install a newer client before you put too much time into debugging:

(List of clients and when available)

http://www-01.ibm.com/support/docview.wss?uid=swg21260192

(Location to download the latest client)

http://www-933.ibm.com/support/fixcentral/

Ed

[Nolan]

I agree with ED upgrade the client as there are other fixes for email missing in 9.5.0.1.

The error message from MAPI maps to this message "There was no default logon, and the user failed to log on successfully when the logon dialog box was displayed. No session handle was returned."
You need to confirm that when the default mail program is started there is a logon id on that machine.   Go to the control panel and open the Mail icon and verify the profiles exist for the current user.  Ensure when you open the mail program either you are prompted to select a user or it launches automatically in to the mail box.

Cheers