Opening PDFs using thick Client 32-bit Error

[JMichael]

Hello everyone,
When Opening PDFs using thick Client 32-bit, I now get the error below.  Please note that, I recently had the Client & Admin reinstalled onto my workstation.  Any reason or where I should check to resolve this issue?

" \plug_ins\ARSPDF32.API could not be loaded "

[Justin Derrick]

Sounds like the new version didn't include the requisite APIs/DLLs/Plugins.

[Ed_Arnold]

JMichael - take a look at this:

Unable to create new Content Manager OnDemand application groups for PDF documents either manually or automatically from the Report Wizard in the OnDemand Administrator client

https://www.ibm.com/support/pages/node/6997647

Especially the section about which is installed first, Adobe or the CMOD client.

Ed

[JMichael]

Will try this, thanks.

[JMichael]

Hi Ed,
Those procedures resolved the issue.  Thanks!